This course teaches the strategies and skills for leading in a changing world where
adaptive pressures will continue to challenge all of us. The course is based on the research
and teaching of Ronald Heifetz, a renowned authority on leadership and the founder of the Center
for Public Leadership at Harvard Kennedy School. The course covers topics such as how to identify
and unbundle complex challenges, how to understand the role of formal and informal authority, how to
identify the key perspectives of stakeholders, how to build and renew trust relationships, how to approach
conflict, and how to implement personal strategies for surviving and thriving amidst change.
The course is suitable for anyone who wants to learn how to exercise leadership and mobilize people
to tackle tough problems and improve life.
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Director
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IT Maneger